Returns and Refund Policy
We want you to order from us with complete confidence and are therefore confident in offering a 90-day money-back guarantee on our hypnosis downloads. These downloads include MP3 sound files and PDF worksheets.
As our products are predominantly downloads there is no physical return necessary in order to take advantage of our guarantee.
We know our hypnotherapy sessions can be incredibly effective and we believe that the majority of people can benefit from them when they are used as directed.
This means that we expect you to use the worksheets if the product you have purchased comes with this resource. The worksheets are a really important part of making our products work because it gives you the opportunity to tailor the hypnosis download to fit your circumstances – they invite you to succeed by thinking through your issue consciously before we use hypnosis.
However, if you’re unhappy with our products (and you have used the worksheets as directed) but don’t feel like you have benefited after using them for the recommended time frame then please contact us and we will issue a full refund.
Refund Policy Terms and Conditions
We intend to honour our 90-day money-back guarantee, but to prevent abuse of our policy we impose the following conditions:
Refunds are limited to:
- One order per person
- Please submit your completed worksheet if your product comes with it.
- A refund for a Bundle which typically includes three elements will only be permitted after 30 days (the length of a course) and not before.
- A refund for the Weight Loss programme will only be permitted after 21 days (the length of a course) and not before. We will also ask you to submit your completed worksheets as these are crucial for success.
- Our refund policy is valid for a period of 90 days only. We cannot issue refunds beyond this time period. We believe these conditions are more than fair and prevent any abuse of our money-back guarantee. If you haven’t ordered from us yet and are unsure about whether you will like our products or not, then consider starting with one or two single sessions or even a free download in order to prevent disappointment.
- We do not offer a refund for NOW! CUSTOM HYPNOSIS RECORDINGS because we take great care during our one on one design phase to make sure we’re meeting your personal requirements.